Shipping, Returns & Exchanges

Learn about our shipping, returns, and exchange policies to ensure a smooth and safe shopping experience.

Shipping

We ship your order the next business day after it's placed.

Delivery usually takes 3–5 business days (Fridays and Saturdays are not business days).

Once your order is shipped, we're unable to make any changes or additions.

Returns & Exchanges

For health and safety reasons, opened or used products cannot be returned or exchanged (as per Consumer Protection Authority guidelines).

Items purchased during special offers or discounts are not eligible for return or exchange.

Requests must be made within (2) days from the date you receive your order.

When Can I Return or Exchange?

We're happy to help if:

  • Your order arrives damaged or broken.
  • You receive the wrong product, or an item is missing from your order.

How It Works

1

Send us a clear photo of the product along with your purchase receipt.

2

Our team will review your request and confirm the details.

3

If approved, return shipping fees will be applied based on your location.

Your satisfaction means the world to us. We're here to make your shopping experience smooth, safe, and worry-free!

Contact Us

Phone: 01153683915 - 01111828144

Email: info@cirashop.net